COVID-19 Protocol

Curbside Service Update as of 8/23/21 

Due to the rise in COVID-19 cases in our community, all office visits, prescription pick-ups, surgery appointments, drop-off visits, technician appointments, and boarding appointments will remain car-side for now.

Upon arriving at our hospital, please park your car and someone will be out to greet you and check your pet in. A veterinary assistant will then come out and ask your about your pet's recent history and discuss any concerns. He or she will accompany your pet into the hospital while you remain in the vehicle.

For your pet's safety, all cats and rabbits must be in a carrier, and all dogs must be on a leash or harness before removal from the vehicle. We will return your pet and any needed medications to your vehicle and a doctor will discuss your pet's visit with you. You will be given a copy of your invoice before payment is completed.

MASKS

At this time, we are asking any clients who come indoors to please wear a mask.

 

PRESCRIPTION REQUESTS

Due to an overwhelming number of prescription requests, we are asking that you allow 24 hours for your prescription to be filled. Please call our prescription line as usual and leave a message with your request.  When your prescription has been filled, the front desk will contact you for payment. When you arrive for pickup, please park in the designated Prescription pick-up spot and our greeter will bring your prescription and receipt to your vehicle.

As always, if you or another household member has a cough and fever, please stay home and reschedule routine and non-urgent visits for a later date.  If you or another household member is sick, and your pet requires urgent medical attention, please call our office and we will discuss your situation.